Shipping Overview
We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Whether you're refreshing your everyday essentials or upgrading your seasonal wardrobe, our logistics team prioritizes both speed and reliability. Orders are typically dispatched within 1-2 business days after payment confirmation, excluding weekends and holidays.
Shipping Timeframe
Delivery timelines may vary depending on your location and carrier availability. Domestic shipments generally reach customers within 5-7 business days after dispatch, while international deliveries may require 10-20 business days. Please note that unforeseen circumstances such as weather disruptions or customs inspections may occasionally extend these estimates. For time-sensitive needs, we recommend placing your order well in advance.
Shipping Costs
We offer transparent pricing with no hidden fees. Your shipping cost is automatically calculated at checkout based on order value:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies to orders of $60 or more
Seasonal promotions may occasionally include free shipping for all orders—check our homepage for current offers.
Shipping Regions
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with shipping restrictions may not be serviceable. During checkout, our system will automatically validate your address. If you encounter any limitations, please contact our support team at
[email protected] for potential alternatives.
Order Tracking
Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor your package's journey. For consolidated orders with multiple items, tracking updates may appear sequentially as different components are dispatched from our fulfillment centers. Should you need assistance interpreting tracking statuses, our customer service team is readily available.
Delayed or Lost Shipments
While we partner with reputable carriers, occasional delays may occur due to factors beyond our control. If your tracking information hasn't updated for over 7 business days or the estimated delivery window has passed, please first check with your local post office. For unresolved cases, contact us at
[email protected] with your order number. We'll initiate a trace investigation with the carrier and keep you informed throughout the resolution process.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties levied by their country's regulations. These charges are determined by local authorities and are not included in your order total. We declare all packages with accurate product descriptions and values to comply with international shipping laws. For guidance on potential fees, we recommend consulting your national customs office prior to ordering.